Market

Good service begins with the very first contact. If you have any questions, our team will be happy to help you.

By general questions, questions about contracts, registration process, balancing gas, customer online portal, master data administration, change of a case group, virtual trading point, exchange cooperation please contact our Market Team. Our Balancing Group Management will answer your questions about plaucibility checks as well as invoicing/calculations (accounting grids, excess/shortfall quantities, structuring charges, reserve/balancing gas, VTP), invoicing, reseller proofs and supplier proofs.

By questions about data communication, EDI formats and adaptions, data transmission (declaration and allocation) and data corrections please contact our Data Management. For questions regarding the implementation of an edigas data communication with the VTP, VTP nominations or the VTP portal please contact our contact persons at the Virtual Trading point. For questions concerning receivables management, liability management, reminder, payment transactions and remittance advices please contact our Finance department.

Contact

Our office hours:
Monday- Thursday :
9.00 a.m. to 4.00 p.m.
Friday :
9.00 a.m. to 3.00 p.m.

General Contact Market:
+49 (0) 2102-59 79 6 - 780

market@net-connect-germany.com  

Team

Markus Sammut
Head of Market 

Customer Relations

Our team customer relations will be your contact for e.g. following topics:

Questions of principle to the market model, admission of new market participants, prequalification of balancing gas supplier, market partner portal, transparency list, balancing group contract.

 

Galina Schreiner

+49 (0) 2102-59 79 6 - 985

galina.schreiner@net-connect-
germany.com

Carolin Tuppat

+49 (0) 2102-59 79 6 - 932

carolin.tuppat@net-connect-
germany.com

Friedersdorf636390061013224742

Julia Vos

+49 (0) 2102-59 79 6 - 969

julia.vos@net-connect-
germany.com

Market Development

Stephan Alaerds

Project Management

+49 (0) 2102-59 79 6 - 936

stephan.alaerds@net-connect-germany.com

 

Ina Domin

Network operators, Press, Website

+49 (0) 2102-59 79 6 - 918

ina.domin@net-connect-
germany.com

Claudia Hesse

Network operators, Market area conversion, SLP

+49 (0) 2102-59 79 6 - 951

claudia.hesse@net-connect-
germany.com

Sina Ketschau

Balancing gas management

+49 (0) 2102-59 79 6 - 991

sina.ketschau@net-connect-germany.com

Michael Kutz

Balancing gas management, Tenders, Virtual trading point

+49 (0) 2102-59 79 6 - 944

michael.kutz@net-connect-
germany.com

Benjamin Wolff

Association work

+49 (0) 2102-59 79 6 - 919

benjamin.wolff@net-connect-
germany.com